Abstract

Background: Logistics and supply chain resilience research typically assumes access to formal infrastructure, including contracted fleets, warehouses, inventory systems, and institutionalized contingency mechanisms. Yet many micro and small enterprises (MSEs) in emerging economies operate without these resources, leaving their logistics practices underexplored. This study examines how informal MSEs sustain operational continuity and recover from disruptions through tacit relational support. Methods: Fuzzy-set Qualitative Comparative Analysis (fsQCA) was applied to 400 informal MSEs in Ecuador’s manufacturing, services, and commerce sectors. Tacit network structure was measured using four function-specific name generators covering transport, storage, contingency management, and informal financing. Operational resilience was assessed through order fulfillment rate and recovery time after disruption. Results: No relational-support domain was individually necessary for resilience. Six sufficient configurations were identified, with consistency values from 0.817 to 0.978 and solution coverage of 0.433. One configuration combined contingency-management and informal-financing ties despite low membership in transport and storage networks, indicating a compensatory relational pathway. Conclusions: Tacit personal networks are better understood as context-dependent relational logistics support systems than as substitutes for formal infrastructure. The findings offer bounded, exploratory configurational evidence on selected pathways associated with operational resilience in informal MSEs.

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