Abstract

The integration of Artificial Intelligence (AI) and Big Data is increasingly associated with firms’ resilience in dynamic business environments. This study examines the relationships between AI–Big Data integration, AI capabilities, supply chain agility, and firm resilience, with particular attention paid to the mediating roles of AI capabilities and supply chain agility. Data were collected from 475 experts across firms in Saudi Arabia and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that AI–Big Data integration is positively associated with AI capabilities and supply chain agility, both of which, in turn, significantly contribute to firm resilience. In addition, AI capabilities show a direct positive relationship with supply chain agility. The findings further confirm the mediating roles of AI capabilities and supply chain agility in strengthening organizational resilience. This study contributes to the Dynamic Capabilities View (DCV) and Knowledge-Based View (KBV) by empirically examining how integrated AI–Big Data relates to capability development and firm outcomes. The results also provide implications for managers seeking to align AI and Big Data initiatives with supply chain capabilities to support resilience in dynamic environments.

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